1. What we collect
To build your plan we collect the answers you give in the onboarding quiz (home type, approximate age and size, zip code, home systems, ownership length, DIY comfort, and optional notes about recent repairs), your email address, and your task activity inside the app.
2. How we use it
We use this information to generate and update your personalized maintenance plan, send task reminders and account emails, personalize answers from the AI assistant, and improve the Service.
3. Payments
Payments are processed by Stripe. Casabel does not store your card number or other card details directly. Stripe's handling of your payment information is governed by Stripe's own privacy policy.
4. Third-party services
We use trusted providers to run the Service, including hosting and database infrastructure, Stripe for payments, Resend for email delivery, AI model providers for the chat assistant, and Google's Places data for professional recommendations. We share only what is necessary for each provider to perform its function.
5. Your choices
You can update your home profile and notification preferences at any time in Settings, and you can delete your account by contacting us. We never delete your home profile or task history solely because a subscription lapses.
6. Contact
Questions about this policy can be sent to support@getcasabel.com.